Training and support

Booking and managing your eHospital training 
 

If you are set to join Cambridge University Hospitals (CUH) as a new member of staff you will need to have relevant training in how to use our Epic electronic patient record system to appropriately document and manage the care and safety of our patients. Epic training is routinely booked as part of the QPO and CSSIP programmes. If you are not part of QPO or CSSIP programmes please discuss appropriate Epic training with your new manager so that they can email the eHospital training team to book you onto relevant courses.

If you are already a member of staff at CUH but you are transfering to a new job role at the Trust, or moving to another department, you may need additional Epic training which is suitable for your new role. Masterclasses are also offered to existing staff to further advance knowledge of the Epic system.

Full details about eHospital training can be found on the Trust's intranet site by clicking here (note: this link will only work from a Trust computer or laptop that is connected to the CUH network).

Training rooms and locations

  • In the Trust on both level 1 (near the C&D lift block) and level 6 of the ATC (Addenbrooke's Treatment Centre)
  • and offsite at Magog Court training facility (near Babraham Road Park & Ride)
     

Help and support
 

The eHospital Education Library contains useful tip sheets and guides to support you before and after training. You will need a username and password to access this library - click here for more details (note: this link will only work from a Trust computer or laptop that is connected to the CUH network).

If you are unable to resolve an issue and there is no one in your department that can help, please contact the IT service desk:

  • By phone – Ext 2757 or 01223 216757
  • By email – cuh.itservicedesk@dxe.com (‘IT Service Desk’ in the Outlook Global Address List)
     

Haiku / Canto users
 

If you are a member of staff that has registered to use the Haiku and/or Canto apps, please download the appropriate configuration file using your mobile device:

Note to readers: This content of in this library is being updated and added every day so please check back for further information.